Distributed Care Triage

When intervention is needed, agentic workflow technology automatically routes the Right information to the Right Person at the Right Time.

Virtual Nurse - Telehealth Triage team receives prioritized, intelligent assessments with:

• Comprehensive patient context and trending data from multiple connected devices
• Literature-backed clinical rationale (not simple threshold alerts) generated by ORDS evaluation against peer-reviewed evidence
• ORDS classification (Optimal, Reasonable, Defensible, Suboptimal), providing clear therapeutic optimization guidance
• Recommended intervention level based on clinical urgency determined by ORDS assessment
• Visual dashboards displaying actionable data for rapid decision-making
• HIPAA-secure messaging capabilities for two-way communication
• Real-time documentation capture for billing optimization
• Automatic time tracking for time-based billing codes

Virtual Nurse - Telehealth Triage team Routes Cases to Appropriate Resources:

• Primary Care Follow-Up: Scheduled appointment for optimization opportunities identified by ORDS assessment
• Community-Based Paramedicine: Home visit for assessment, education, or intervention when ORDS identifies the need for in-person evaluation
• Urgent Care: Non-emergency but timely evaluation needed based on ORDS assessment
• Emergency Medical Services (EMS): Immediate response for acute situations identified through ORDS severity stratification
• Specialty Consultation: Telehealth or in-person referral as appropriate when ORDS assessment indicates need for specialized expertise

Right Information, Right Person, Right Time

The genius of our agentic workflow is intelligent decisioning at scale:

Right Information: Comprehensive ontological AI assessment combining objective device data(vital signs, weight, SpO2, glucose, activity, medication adherence), subjective patient-reported information through digital questionnaires, medical history, and peer-reviewed literature creates actionable clinical intelligence backed by a cognitive computing engine through RADV diagnostic validation and ORDS therapeutic optimization, not generic range and threshold alerts that create alert fatigue.

Right Person: Agentic worklfow routes Ontological AI assessments to the appropriate care resource, whether nurse triage, Community-Based Paramedicine, urgent care, or EMS, with full clinical context displayed through customizable dashboards and visual data presentation.

Right Time: Near real-time monitoring with intelligent severity stratification using ORDS scoring ensures interventions occur when most effective, preventing deterioration while avoiding alert fatigue through nuanced, tailored messaging covering a broad range of clinical behaviors